What is active listening?

Active listening is a communication technique that involves fully concentrating on the speaker, understanding their message, responding thoughtfully, and providing feedback. This process goes beyond just hearing the words being said; it requires engagement with the speaker's ideas and emotions. By concentrating and responding thoughtfully, the listener demonstrates empathy and reinforces the connection with the speaker, which fosters a more effective and productive dialogue.

In contrast to other listening styles, such as listening without responding or multitasking while someone is speaking, active listening prioritizes focus and engagement. Ignoring the speaker altogether fails to fulfill the basic purpose of listening, which is to understand and interact with the communicated message. Emphasizing responsiveness also allows for clarification and deeper discussion, making it a fundamental skill in both personal and professional relationships.